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Celebrity Solstice Review

5.0 / 5.0
Editor Rating
2160 reviews
18 Awards

Terrible and daunting support process.

Review for Celebrity Solstice to Alaska
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Alaskaseal
First Time Cruiser • Age 80s

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Additional details

Sail Date: Sep 2022
Cabin: AquaClass 2

The ship was fine. It was the process to sign up that was daunting, exhaustive and frustrating. I will never sign up with Celebrity again.

The cruise started in Seattle and ended up dropping us off in Vancouver. This was plain stupid. Our car was in Seattle.

Don't consider this as a final destination point if you depart from Seattle. Celebrity does not help you get back to Seattle. The customer relating staff told me that there was a shuttle to take us back to Seattle but it didn't. It would only take us to the Vancouver Airport. We did not have plane tickets we wanted the shuttle to Seattle.

Cabin Review

AquaClass 2

Great

1 Helpful Vote
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