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Zaandam Review

4.0 / 5.0
Editor Rating
533 reviews

disappointing ship

Review for Zaandam to Canada & New England
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jim_mve
10+ Cruises • Age 2020s

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Sail Date: Sep 2022
Cabin:

We signed up with this cruise three years ago before Covid started. We were cancelled twice and finally able to go this month. We had so much trouble with reservations, Covid requirements and all the APPs that we had to download. We had trouble with boarding times and then found out at the Dock that they didn't even care what time we boarded. The ship was old and creaky. There was only one electrical outlet in our room with a power cord to trail about the room. Our cabin stewards and dining staff were the highlight of the trip.

There were major troubles with the guest services and leaving the ship became a nightmare. We got put on the wrong bus to the airport in Montreal and almost missed our flight back to the US.

We had three great days in Bar Harbor, PEI and Quebec City. The rest of the trip was mostly a waste of time.

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