Forget spending the big bucks for the Owner's Suite unless you are ready to do your own maintenance in this suite (1300). Yes it is nice and spacious. That email you get from the concierge is for show only. Do not expect to get what you ask for. And you will be very lucky if anyone answers the phone. Don't open the sheers as the screws will come out of the railing. The TV, well - you better get someone to show you how to reset it, it will become your job. Then there is the "cooler" not a fridge! But, if its warm inside the unit, then you will have to pull it out and plug back in to reset. Oh wait, that's not all! One of the perks is the espresso machine, right? Right! Make sure you are strong enough to carry it over to the vanity area of the bedroom to plug in and use. Providing you have water in the suite. There is no plug in the sideboard where its stored. Yup, you have to haul it over to the bedroom. Or, as the lady in guest services suggested, "how about an 8' to 10' foot extension cord". Jump rope anyone? Ah, if that was not enough, better make sure the jacuzzi works before you go bare and jump in. Read the directions carefully, there is a part missing. But, then you can have 4-6 crew/maintenance in your suite to try to fix it. Yes, it's a crew party.

This has never happen on Carnival, Cunard or Viking. RCCL should be embarrassed at this experience. Guest services could care less about the what we endured in suite 1300. Oh and the concierge - well you have to answer the phone first. but if you are on hold, then it will go to a busy signal. Good luck with that.

This was a chartered cruise with 70's concerts throughout the ship. Hook was lovely with fresh oysters and specialty seafood. The main dining room options were superior and flavorful. Service was attentive and fast. Buffet (Windjammer) had many choices and gluten-free options. Everything tasted wonderful. Drink service was exceptional. We loved the crew that served us. It was a bummer that the shops did not open until the next day. I would have loved to shop the first day of arrival and get the shopping out of the way. The funniest part of the ship was the back where you could play ping pong, corn toss, basketball, surfing and the slides. Unfortunately, the living room area was closed. Read more