Viking Star Review

5.0 / 5.0
2,058 reviews

Viking Overpriced and Not Premium

Review for Transatlantic Cruise on Viking Star
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Carlisle Man
10+ Cruises • Age 70s

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Sail Date: Aug 2022

My wife and I chose Viking because it runs smaller ships and after three years without cruising believed this to be a safer option following COVID. This was our first time on Viking after 30+ cruises with other cruise companies. It was probably the worst.

We made the decision to sail from Bergen to Montreal and then a second cruise from Montreal to New York 26 days in all. We saw the best and the worse of Viking.

Two ports of call were cancelled. The Faroes and a stop in Greenland. The first was down to bad weather. The second due to the sea water being too cold to allow the recycling of water for washing and drinking. I kid you not and have a letter to prove it. At the only stop in Greenland we had opted to pay for a boat trip to view icebergs up close. The excursion was totally misleading both in the photograph and the description and involved a trip in a full body suit on a 8 seater rigid ribbed speedboat. As we were not insured for hazardous activities we did not participate, particularly after we were told by the 16 year old Greenland leader that the body suit would keep us alive for 3 minutes if we fell into the freezing water.

Response from VikingS, Community Team

We appreciate you taking the time to detail your recent voyage, Carlisle Man, as such feedback allows us to better understand how to deliver the five-star experience for which we strive....

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