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MSC Grandiosa Review

-- / 5.0
Editor Rating
71 reviews

Very Disappointing

Review for the Baltic Sea Cruise on MSC Grandiosa
6-10 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Sep 2022
Cabin: Yacht Club Deluxe Suite

This was our 3rd time on MSC, in a Yacht Club standard cabin with balcony.

We were expecting the same good feeling after our cruise but felt let down by the constant lack of organization of the whole cruise.

The problem is that the staff had not been trained to do their job, giving out bad information, and not admitting that problems had occurred. There is also an issue with the lack of attention that is no longer present in the Yacht Club, by the concierge desk, who seemed to be frustrated with their job.

Cabin Review

Yacht Club Deluxe Suite

Cabin was great, no complaints. Always very clean. We had a great balcony, as we were at the very front of the ship.

4 Helpful Votes
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