Pacific Encounter Review
Rating by category
Additional details
This was our third cruise as a family on a Carnival owned line but the first on P&O Australia specifically. We chose this cruise to get some warmth in north Queensland and to experience see how P&O have presented their new ship. We got a good price on an inside cabin. Overall we enjoyed ourselves but at time P&O made it hard. In this review I'll just 'cut to the chase'.
The Good: The overall customer service, especially from the room attendants was high, Luke Mangan restuarant (paid) which was extremely good quality while the stage show entertainment - the magicians and musicals were exceptionally good.
The bad:
Cabin Review
We were in a cheaper 4 berth cabin and did not expect anything more than what we paid for. It's just unfortunate that it smelt so musty. The toilet needing fixing on two occassions and it ws promptly attended to. Overall, the cabin was value for money.