A friend selected this as our yearly girl's trip. First, we weren't aware that Cheers package did not include drinks on day one and ended up paying for drinks on first day. I guess we could've done the ghetto thing and snuck drinks onboard like some other guests did to hold us off until day 2 when we can use the Cheers drink package. There was lipstick stain on a glass at dinner. There was a leak in the hot bed spa area when it started raining. Only two hot stone beds of the seven worked in the spa area. In the adult area, it was still loud as hell. Staff at spa area couldn't figure out the music and were playing loud dance music, then static, then loud dance music. I finally asked her to keep music off as it was disturbing the customers who were trying to relax. Food was mediocre. I asked for mac n cheese with no bacon yet the second one still had bacon in it. I would have appreciated if I was informed it couldn't be done. No coffee being served on disembarkation day topped it off. I tried to get one at cafe yet was soo packed. Staff kept announcing for people not to crowd in the gangway area. I'm certain people were crowding to get out and find some coffee versus serving coffee so people can hang in their rooms till it was time to get off. Bathrooms in public spaces are small so be assured the back of your legs will touch the toilet as you try to open the door. Some bartenders displayed flat out laziness asking us if they could put drinks all on one card instead of each individual cards. This would make one person pay for the other drinks and we had the Cheers package to avoid extra payment of drinks.
If you like twerking contests with mediocre service, then this is the trip for you. Otherwise, there are so many more options to spend your money vacation wise than this.
Cabin was about the best thing on this lame cruise. Room attendants were helpful, friendly and responsive.
Cozumel port was okay.