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Celestyal Crystal Review

4.5 / 5.0
Editor Rating
225 reviews
12 Awards

This discount cruise line is only worth it if you truly can't afford anything else

Review for Celestyal Crystal to the Mediterranean
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sbrown6659
10+ Cruises • Age 50s

Rating by category

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Additional details

Sail Date: May 2022
Cabin:

All of the shore excursions that I booked/paid directly with the cruise line were cancelled at the last minute. I have been waiting 4 months (so far) for the refunds. I have submitted 5 requests for information and each one is replied to with the most ignorant nonsense - such as that the refund has been processed to the "agency" and I need to follow up with them however, I did not book with an agency.

The actual ship and itinerary changed twice from the time that I booked to the time we sailed - both changes were never communicated to me.

The food was a consistent disappointment all week with the only thing that met/exceeded expectations being the hot chocolate.

Cabin Review

The balcony suite was a refuge on this dismal ship. It had a substantial bathroom and balcony. The sleeping area is separated from the sitting area in a way I didn't care for but which worked.

Port Reviews

Thessaloniki

There is nothing to do here - especially when the cruise cancelled our shore excursion at the last minute.

Crete (Heraklion)

I thought it was going to be advantageous to sail into this port however, there is truly NOTHING there. It MAY be closer to Palace of Knossos so a shorter drive which is good I guess.

1 Helpful Vote
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