Enchanted Princess Review

4.5 / 5.0
155 reviews

Terrible service, long queue, mediocre food

Review for Europe Cruise on Enchanted Princess
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dingleydell
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Aug 2022

Chose this cruise for my 65th birthday. Found the medallion service prior to cruise, hit and miss kept freezing and I had to reboot my iPad many times.

Was informed by our Car parking people that the ship had changed terminals, nothing from Princess.

Huge delays caused by this, due on board ship at 12.30 final boarded 15.00. Long queues to go through customs etc. stood out side in 35 degrees heat, no offer of water. On board no staff manning/monitoring lifts to cabins. In cabin not even a bottle of water in fridge. Very poor.

Cabin Review

Our cabin was a nice size, clean and tidy. Did have a problem with fridge, but quickly sorted.

Cabin attendant was excellent.

Port Reviews

Madeira (Funchal)

Went on a 4x4 off road adventure tour, excellent, driver was fun and knowledgeable. The off road part was not very long, but it was an experience to go up the narrow steep road as well.

Nice amount of time at stops, did not feel rushed. Would recommend great day

Vigo

Have stopped a Vigo before and it rained all day, so was nice to see in the sun, but not a lot to see in the town

Tenerife

On tour whale watching, however weather dull and we did not see much of the whales, great boat trip, crew very friendly.

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