Norwegian Getaway Review
Dishonest sales, very crowded, ship's public spaces felt tiny
Rating by category
Additional details
This was our fourth NCL cruise. We loved NCL Sun and Sky, two smaller ships. The public spaces felt big and open on those. Epic was a big ship that felt super-crowded and we were told that was an anomaly, so we believed our NCL agent when he said this won't feel crowded. Even further, he assured us up until a couple days before the cruise that the ship would be at no more than 70% of capacity.
1. Agent told us checked bag was included in airfare - it wasn't
2. Agent told us NCL Air dept would take care of fixing our flight change - they didn't; pushed us off on Jetblue, who told us NCL owned the reservation and were responsible for changes - no accountability. We spent an additional $400 plus hours on the phone and on line on the ship to get back on our original flight that they inexplicably changed.
Cabin Review
Large Balcony Stateroom
Felt Tiny - squeezing by each other, shimmying off the front of the bed, just cramped
Port Reviews
Great Stirrup Cay
Great job they've done at their private island but also feels crowded. Used to be nice when you could just use a paddleboard instead of having to rent it for $27.
St. Thomas
Nothing to do in the port area, NCL sponsored excursion was unsafe and not fun
We paid $100 to get on a bus to take us to a bunch of local stores to sell trinkets...it was not a shopping excursion.
San Juan
Great stop - beautiful city and port - the only one we toured ourselves.