We had never cruised Oceania, wanted the small ship experience that Holland America no longer offers, first time Alaska. We booked an owner's suite, there are six of these on this ship. Promised "priority boarding" was a joke, we were treated to a cattle-call through screening and security behind a very large crowd of passengers (75 to 100) before boarding, anyone who felt like it was allowed to jump in line and many did at the very first opportunity. Our butler, Abhi, great guy, met us upon entering the ship and escorted us to our suite. #6088 was nicely appointed with a great view and very large veranda. Butler Abhi and Cabin Steward Jhourna Lee were wonderful throughout the cruise, very competent and caring. Oceania needs to update their onboard port information because much of it is out of date, in particular, docking locations. Ketchikan, for example, says you can walk off of the ship docked downtown, while reality is that Norwegian and Oceania now share a lone pier in a cove 9 miles from downtown. Bus service is provided but Oceania passengers share the buses with a multi-thousand passenger Norwegian monstrosity parked at the same pier. At Skagway, again no "walk-off in town" but docked at a remote cargo pier from which all passengers had to take a tender into a little marina, then walk the rest of the way into town. Hubbard Glacier was great, saw lots of whales and other wildlife, the inside passage has lots of great scenery. Next to last day ship stopped in Victoria arriving at 1 pm. The swimming pool and spas were all drained dry and the pool deck was locked up tight, instead of 10 pm, the health club was closed at 6 pm. The ship docked the next morning at pier 91 instead of the promised pier 66. All of this was caused by a planned dry-dock repair and upgrade scheduled in Vancouver the following day. Don't ever schedule a cruise on one of their ships that is going into drydock (this one had been planned all along), you'll pay for a day where much of the ship is locked up and inaccessible. "Priority disembarkation" was the same disappointing clown-show as boarding. Overall good experience but take Oceania's promises or information, in some cases, with a grain of salt.