We are huge QM2 fans despite having taken a 10 year hiatus from sailing with Cunard. We decided to book the two week version of the July 1, 2022 cruise which was a week in new England and the following transatlantic crossing on July 8, 2022. We flew in early and stayed out at JFK at the TWA hotel for the night - it was great fun! The Cunard arranged transfer picked us up from Terminal 5 at the appointed time. Our mini bus driver took surface roads through Brooklyn because the expressways were jammed with traffic. An hour later we found ourselves deep in Brooklyn about 1 mile from Redhook and he stops in front of a school for the visually impaired? He then turns and says here you go! the other 6 people sat is rather stunned silence while I spoke up and said (having been to Brooklyn Cruise terminal numerous times) this is not where you a=are dropping us. He said this is the address that he received through the App from the limo company, I responded that somebody got it wrong and he needed to continue on to the Brooklyn Cruise terminal. I was very assertive and he reluctantly continued onto the appropriate stop. Driving into the Terminal I noticed that there were grandstands and a stage being set up, driver advised us that this was an event space too. At the terminal we dropped out luggage and we were then directed to a line. Little did we know that we would spend 3.5 hours in this line. The terminal process was so poorly managed and there were only three pre-screeners checking documents at the door - Ticket (with QR code), Passport, Vax card, test results and ARRCan confirmation. There was no sign of CUnard , just the port company that are hired to do the screening and check in. It was very warm approx 95 degrees and finally after 90 minutes pallets of water appeared from Cunard/QM2. At no time was anyone prepping people to have the required documents in their hand and ready to show - this included being logged into the ARRCan app! So when people got to screeners at the door they had to scramble to get info....during our time in line 3 ambulances retreived passengers who were taken away. Once through the screening we breezed through security and then we were directed to the Platinum line and 35 minutes later we were onboard in our cabin. Once onboard we started to relax, cool down, and went to King's Court for what turned out to be n excellent lunch. I will summarize each of the weeks : Week 1: ports were great! Loved being in Boston for July 4th. - Dined in Britannia and it was consistently good to excellent - we never had a bad meal ; breakfast, lunch or dinner. We did the Pub for lunch one day - excellent, Verandah for dinner - great setting food was just "Very Good". The staff was plentiful and attentive. We found onboard pricing reasonable , shipwas kept spotless and gorgeous. Entertainment - very good - violinist was quirky, Headliner's great, and the production slows were excellent. lectures and planetarium excellent. the only negative: Shops were lacking stock to sell. Week of July 8 was a continuation of the excellence of the first week. Transatlatic's have a different vibe and this one did not idsappoint. The Spa was lovely. We had become acquainted with a number of crew members and they took such great care of us: Sandor and Ivon in the Chart Room and Mark and Alex in the Britannia dining room - made our trip!