We chose tis cruise because going to the Norwegian fjords was on my wife's bucket list. Viking did not give us good directions on how to find the exact location for check in in Greenwich, UK. After check in, Viking made us stand in the line in the sun for a long time to board a tender to the ship docked in the River Thames; that was awful. Once on board, the crew were friendly and helpful. Our room steward was wonderful, though he did have a couple of hiccups. We had booked reservations at the Restaurant, the main dining room., though they were not required. Hours were 6 to 9 PM. One night we arrived at 8 without reservations. After standing in line for half an hour, the maitre'd said that no one else would be seated and that we had to go to the World Cafe, aka the buffet. Needless to say, we were not pleased. Then we were told that further reservations at the Restaurant were useless. So we booked Manfredi's and Chef's Table for as many nights as we could. Manfredi's was pretty good: not the best Italian food, but good. The risotto was very good. The Chef's Table rotated the fixed menus from one international cuisine to another. Some of our dinners there were excellent, as was the service there. The wine stewards were very knowledgeable and helpful. The wine prices are very reasonable for a cruise ship, better than many restaurants. Get the Silver Spirits package, which allows you cocktails up to $15 per drink anytime, gets you glasses of wine and some bottles of wine anytime, and gives you discounts on some wines over a certain price point. Otherwise, you just get beers and some wines at lunch and at dinner. The entertainment was pretty good. Also, they have a number of lectures on ports and other subjects. The only problem was that the lectures are often scheduled when we were eating dinner or on a shore excursion. Even though some lectures were supposedly available on the ship TV, we could never figure out how to access them. The internet was iffy at best and often poor to non-existent; don't even think about streaming anything because it will never happen. Mamsen's was a good place to get food if you don't want to go to the restaurant or the buffet. It is next to the Explorer Lounge, which is a great place to have a drink or coffee and sit and watch where the ship is sailing or is in port. You can go out on deck there to take pictures. If you do it on the open seas, however, and open both doors at one time, it is a wind tunnel. But the views are stunning. The Explorers Lounge became our favorite public room. There are various bars around the ship, too. Often the grill by the pool is the best place for lunch. Once we ate in the Restaurant for lunch, and the service was terrible. The cheesesteak sandwich is great -- unless you are vegan. The main pool is usually covered and pleasant even in cooler climes. The spa is amazing. The Spa has a sauna, steam room, spa, warm pool, warm tile beds and even a "snow room" - yes, with snow, a good place to cool off. The massages are good too. It has a decent fitness center and room to exercise. Overall, the cruise was enjoyable and relaxing, and the service excellent. The staff often went out of their way to help us. There is a complimentary tour offered in every port. Due to difficulties, the complimentary bus tours were canceled in 2 ports. Therefore, if you want to be sure of your tour, it is better to book a paid tour since they always got their buses.