Silver Cloud Expedition Review

4.5 / 5.0
61 reviews

Great time with the expedition but sub-par hotel services

Review for the Arctic Cruise on Silver Cloud Expedition
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mybacin
2-5 Cruises • Age 30s

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Sail Date: Jun 2022
Parma ham wasn't properly defrosted
View of ice edge as we cruise along the edge
View from the top of the mountain as we hiked up
Poached salmon with poached egg and salmon caviar
Mussels
View of the mountain on the glacier.
Almost burnt french toast
Pile of seafood at seafood invictus event

This was my first time on an expedition cruise. Overall, it was a memorable trip, having a chance to get showed by an enthusiastic expedition team in this pristine part of the world. In fact, the expedition team was the highlight of this cruise. They were resourceful, upbeat and passionate. The itinerary of activities was diverse, from cruising along the ice edge, hiking the glacier, to doing a polar plunge. Initially, we were slightly worried if the activities and sceneries are going to be bland, but the expedition team proved us wrong! The equipment provided to us were also very well maintained. In this aspect, we were really impressed about this cruise.

However, the hotel team needs a lot of brushing up. My friends and I chose Silversea because of the great reputation for services but our experience was terrible:

• Silversea staffs in Oslo were clueless about the itinerary. We were told to meet at one place and, at last minutes, the meeting place changed without informing us.

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