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Silver Muse Review

5.0 / 5.0
Editor Rating
233 reviews
4 Awards

Alaska was amazing but the cruise was disappointing.

Review for Silver Muse to Alaska
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Rachel Nugget
First Time Cruiser • Age 50s

Rating by category

Additional details

Sail Date: Jun 2022
Cabin:

Alaska cruise from Vancouver to Seward - a fantastic way to see Alaska! However - the actual cruise was disappointing. The "entertainment" on board was outdated and like a high school talent hour. It was so bad that it was laughable. The restaurant choices were poor, the only variety offered from the on board restaurants required a supplemental charge. The complimentary house wines were undrinkable, no doubt a motivation to upsell superior choices. The internet onboard was unreliable and out of service for over half of the cruise. Getting a refund for the period that the service was unavailable was a challenge. The beds were extremely uncomfortable. Shore excursions were rushed. The constant mumbled, inaudible ramblings of the captain and cruise co-ordinator were extremely irritating. At 50, as the youngest participants on the cruise, we felt like we were in a scene from the Walking Dead. Absolutely no COVID protocols. Staff were very friendly and courteous. Extreme lack of communication prior to the cruise re: booking excursions, boarding, etc. The spa is located directly over theatre stage with no sound proofing - imagine having a massage listening to the wailing coming from the rehearsals below!

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