This was our first cruise in over 3 years. The price point was great but the cruise had its ups and downs.
We have cruised from NYC before and the terminal and parking are horrible. As we arrived for our scheduled time, we were directed outside the terminal where we waited in an endless line for well over an hour, then in several more lines once we got in the terminal. There was no social distancing and although masks were to be mandatory during embarkation and debarkation, there was no enforcement or even encouragement to do so. Virtually no one was masked. I would even question the scrutiny of the required vax and testing documents.
Once on the ship, my luggage was lost. Our balcony room was nice enough but dirty. There were used towels in the bathroom and other remnants from the previous occupants. Pretty gross start. Eventually our nice room attendant suggested I go to the 3rd deck where my luggage might be. It was there with other luggage and completely unattended. But at least it was there. It would have been nice to have a general announcement. And some oversight of the luggage just sitting there.
The water shuttle experience is less than desired. Long waits to board few shuttles and crowded as can be. The provided barbecue is just average and very crowded. But the beach and water are beautiful and are the highpoint. We always make our way to the quiet and less crowded end and have a relaxing time.