My partner and I were on the Millennium’s June 17 sailing from Seward to Vancouver. I was excited because this was my first on Celebrity out of 19 cruises and what I considered an upscale cruise line. I was impressed by some areas and very disappointed in others on the ship. The ship was clean and well maintained with our cabin being a decent size and a wonderful cabin steward who attended to the cabin two times a day. Service on the ship was not lacking and we had great attention, especially at Cellar Masters. We attended two of their events on scotch and wines around the world that were informative and fun.
Now for the disappointment. The food on the ship, both the MDR and buffet was lacking in originality and taste. Everything seemed to have the same seasoning and flavor. The MDR was a total disaster for both food and service and after the third dinner, I would not return. First the reservation system did not work so you showed up for dining and waited until you were summoned. The first night they tried to seat four of us at a table for two and total confusion pursued but we were finally seated. The second night in the MDR, service was terrible and finally the maître d’ came to our table not once but three times and basically accused us of seating ourselves when in fact we had waited on the table and were seated by the hostess. The third night seemed to be total chaos and it took over two hours to complete our dinner. Drink orders were delayed, water was not refilled, and the food was barely warm when it arrived. Nothing memorable in the MDR!
We did Le Petit Chef for dinner one night and it was very good food and excellent service presented in a fun manner. Another dinner was at Tuscan Grille and again good food and service. Sushi on Five was nothing out of the ordinary and was not impressed with food or atmosphere. The location seemed to be in the middle of entertainment, was noisy and heavy traffic.