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Serenade of the Seas Review

4.5 / 5.0
Editor Rating
1629 reviews
3 Awards

How can royal Caribbean sell a GLACIAR experiencie cruise with NO GLACIAR on it

Review for Serenade of the Seas to Alaska
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2-5 Cruises • Age 30s

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Public Rooms
Fitness & Recreation

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Sail Date: Jun 2022

I am very very disappointed with the cruise to glacier Alaska , I only bought this cruise to see the glacier and we could not see ANYTHING.. All that I see was beautiful mountains that I see constantly because I live in Canada and we are surrounded by it , I was very excited for this cruise only to see the glacier that the pictures when we go to the royal Caribbean’s page to buy it shows .. the cities from Alaska is not interesting but I knew it , I saw on google , but came to a cruise only to see the glacier and did not have any glacier is very frustrated, I know that the ship could not go forward because of the iceberg on the way , but if the chances to see an glacier was little WHY they didn’t tell us ? In my opinion royal Caribbean just wanted to sell the cruise and that’s it ..

I have been in others 2 cruises from royal Caribbean, one on Caribbean’s island and other in Brazil and it was AMAZING, perfect , so I thought they would not disappoint this time .. I just spent my money , and I don’t have much , I had to save for sometime to buy it and I did , but it was for nothing .. other thing that was not good, we don’t have ANY free Wi-Fi , any hotel , restaurant , any place give customer la free Wi-Fi and we was in this cruise for 7 days without ANY Wi-Fi , this was very said , I was with 3 friends and we couldn’t have contact with each order during the day , I am very very disappointed with this company

How can royal Caribbean sell a GLACIAR EXPERIENCE with NO GLACIAR EXPERIENCE ?? I still can’t believe it I paid for NOTHING

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