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Viking Octantis Review

5.0 / 5.0
Editor Rating
44 reviews

Not ready for prime time

Review for Viking Octantis to Canada & New England
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Jcrnorf
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: May 2022
Cabin:

Due to the pandemic we wanted to cruise domesticly so we selected this cruise based on the published description which was very misleading. We booked a balcony which turned out to be a window . We booked an extended cruise. We were expected to change staterooms three times in spite of booking several months in advance. Viking did not have the permits to utilize the submarines or special boats in US waters and had no bad weather plans for the guests when the ports were not accessible due to bad weather. Customer service could only schedule for the current week so extended cruise passengers could not schedule in advance. The ship is really special if the guests are given an accurate description of what to expect. The administration functions are very substandard and frustrating. In short the ship was not ready to be in service on the Great Lakes. On the positive side the crew tried very hard to please. We were very disappointed with the food service in that standard meals are buffet and though the quality of the food was good the buffet warming tables did not keep the food hot and there were no plate warmers so the food was routinely cold by the time you got to your table. There is no entertainment as on most cruise ships. In short the Great Lakes cruises are not up to Viking standards

Cabin Review

Excellent but disappointing as we were expecting a traditional balcony.

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