I booked this cruise as i had already booked the transatlantic but had the cancel later.I printed out the tickets, i hate this, much nicer to get them in the post. especially the baggage labels but got proper labels later.
GETTING TO THE SHIP i decided to go on the harwich-hook ferry overnight on the new superferry. plenty of space,outside cabin was lovely and free internet for an hour. next morning arrived in HOOK, just missed seeing the EPIC as we were both going the same way! i then got the train to ROTTERDAM, the chip cards on the trains and bus are confusing. 1 or 2 trips or day passes but the machines do not accept notes! got the train and bus straight onto the SS ROTTERDAM a hotel now. had a lovely outside cabin and did a tour of the ship. when i got there the EPIC was already there. i waited for her to leave, it was cold and windy i was FROZEN! by the time the ship left at 1930hrs. Next day i moved to another hotel "OCEAN PARADISE" a floating chinese hotel on the river(strange feel, actually moving!) the next day left the hotel and walked over the ERASMUS BRIDGE to the cruise terminal.
EMBARKATION i got to the terminal at 1030 went thru x ray and handed my case to the porter thinking it would go onboard ship(I WAS WRONG! later it was still there!! had to carry in onto the ship!) then upstairs i had my colour coded card, light blue. there was a queue already but the terminals were not even ready! CONFUSING! they started calling the colours and they had to try and get thru this stupid queue despite making announcements to sit down. then another queue for passport we waited and waited and waited! an announcement that the ship had engine problems and that it would leave on time but not arrive to soton till 1730 instead of 1000! if we wanted to cancel would get a refund plus an onboard credit, not an option as i had to get home somehow! the photographer had put up his stand in this massive queue! WHAT A GREAT IDEA! i mentioned about this horrendous queue and was told ALL THE CRUISES HAVE THIS!(THEY CERTAINLY DO NOT!!) "HAVE A NICE CRUISE" he said HOW RUDE!) what got me was all the staff were passing cups of water amongst themselves while we just had to stand for 3 hrs! finally we got onboard! the cabins were not ready so told to have lunch before it finished with the lifeboat drill starting soon! leave your cases but there was no room to leave them! after a nice lunch of FISH AND CHIPS. which i later found was the same menu for breakfast and lunch, in TASTE AND MAHATTAN restaurants what would you do on a longer cruise if you did want to pay extra for another restaurant!