This was my first cruise and first time to Europe. The crew made it very non-stressful for a novice like me. My flights were made through Viking and they were perfect. I was able to find the answer to most of my pre-cruise questions online, or by calling. All of my "negatives" were out of the control of Viking. One of downsides was COVID-19 (I won't travel this way until it is over) as this added a huge wrinkle in all aspects of the trip. I also did not pack enough warm clothes (thank heavens the ship sold jackets) and recommend a full size suitcase. Even though our weather was colder than usual (coldest April 1 ever for Belgium), the scenery and excursions were awesome. I was in a cabin on the lower level and had quite a bit less storage than my travel mates who had a cabin on the top floor, but it was a learning experience.