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Celebrity Edge Review

4.5 / 5.0
Editor Rating
639 reviews
1 Award

Upset passenger

Review for Celebrity Edge to the Western Caribbean
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812200004262
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Jan 2022
Cabin: Concierge Class Stateroom with Veranda

Have cruised 5 times with Celebrity .

Jan 16 we booked a back to back cruise, from Ft Lauderdale, party of 6, 3 cabins. Myself and wife, tested covid positive, my four sons, negative , but we all had to get off and lost our second week of cruising.

We were offered a 4 days stay in a hotel (3 rooms $ 350 per night. and $ 100 per day for food each) As soon as we checked in, ( Atlantic hotel Ft Ldle) we asked for a written estimate, totaling $ 5254,38. which we sent, as told, to Celebrity Engagement Center. Got 3 standard replies, telling us to send the receipts, even, one time they changed my name!!! Tried to call the Engagement Center, from overseas long distance ( We live in Chile) and were put on hold over 30 minutes!!!

Cabin Review

Concierge Class Stateroom with Veranda

Excellent, liked the balcony

1 Helpful Vote
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