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Enchantment of the Seas Review

4.0 / 5.0
Editor Rating
1918 reviews
4 Awards

Clean but old and not enchanting

Review for Enchantment of the Seas to Bermuda
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mary532
2-5 Cruises • Age 50s

Rating by category

Cabin
Family
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jun 2022
Cabin: Ocean View

We were rescheduled from July 2020 to this cruise.

PROS: Interesting to sail out the Chesapeake Bay and see all the bridges and lighthouses. Clean room and ship. Food and wait staff were great. We had a food allergy in our group and the staff went above and beyond to meet her needs. Desserts were wonderful. Games were fun. Bermuda was beautiful. The app was helpful with dinner menus and ability to reserve excursions.

CONS: Jumbo screens at pool were not working. Rock wall and bungee jumping not functioning. Arcade the size of a small stateroom. Ice cream machine broken more than functioning. Short staffed entertainment. Screens in theater were going in and out. Lounges were very dated like 1980s look. We paid for a messaging app in our RC app so we could communicate with those in our group. It worked occassionally. The Port of Baltimore staff didnt seem to know how to handle passengers. We waited forever to go through security as nothing seemed to be working. We were supposed to sail at 2:30 arrived at 1. At 2:30 I believe we had just been scanned. One TSA agent said " this is a sh*t show."

Cabin Review

Ocean View

The beds were twins. 2 outlets in room. it was clean.

Port Reviews

Baltimore

The TSA agents seemed to not know how to process people. Lots of confusion. Bad backups lasting over an hour.

King's Wharf

Orderly. Easy. Good experience.

8 Helpful Votes
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