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Norwegian Breakaway Review

4.5 / 5.0
Editor Rating
3699 reviews
2 Awards

Terrible communication, terrible private island transportation

Review for Norwegian Breakaway to the Eastern Caribbean
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6-10 Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2022
Cabin: Family Balcony Stateroom

Terrible communication, terrible private island transportation. Overall the Cruise wasn’t bad but The last port visited was the private island which I was looking forward to the most. If you bought a shore excursion you were in luck because you were allowed to get off of the ship in time to enjoy the island. If you did not you were stuck with a late tender appointment, for us it was 1:30 PM. That would’ve been OK but we were not able to get on the thunder until 3:30 PM. By the time we got to the island they had stopped serving lunch. And we had just over two hours until we had to return to the ship. It was a terrible last day on that ship. When I spoke with customer service both on the ship and once we got back home in both cases I was told that this happens and there’s nothing they can do for me. I will never cruise Norwegian again. I have cruised with princess, carnival, and Royal Caribbean, and I’ve never had such a bad experience and any of those ships

Cabin Review

Family Balcony Stateroom

The cabin was clean and exactly what I expected

4 Helpful Votes
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