We have sailed on NCL 5 times in the past and never had a bad experience before. This was only the second cruise for the Spirit since the ship returned to service after covid and it showed. It was fortunate the cruise was only half full, any more people onboard and it would have been a mess. The food was good, the main entertainment in the show lounge was excellent, but there was nothing to do during the day at sea unless you wanted to lay around by the pool, buy bingo cards or play trivia. There were no port or cultural talks or anything that wasn't trying to sell something. The huge screen in the atrium showed NCL ads ALL the time. I wonder how much NCL vetted some of the excursions they offered. My husband did the "Catamaran Sail & Swim" on Moorea, French Polynesia. They did not help anyone with their scuba gear, which was old, broken, and certainly not clean. They anchored the catamaran over sand, with no direction on where to see fish or coral and then cut that time short by half. NCL's website for booking the excursions online seemed to be random - sometimes listing an excursion and then not and then again listed - very difficult to plan ahead of time. The band that accompanied the dancers and singers seemed to only know how to play at their loudest level, almost drowning out the singers. If this had been our first cruise with NCL, I doubt that we would sail with them again.