Chose this cruise as had previously been on west Mediterranean trip and had enjoyed most things about the ship. Many aspects of this east Mediterranean cruise were quite disgraceful. Bed linen, towels, pillows were so over used, I couldn’t tell whether they were clean or not. Plastic glasses at pool bars had been in dishwasher a thousand times so were scratched and stained and sometimes there were no glasses available in the main restaurant and we had to wait while they were washed! Food and drinks standards definitely down on last cruise. Shortage of staff everywhere.
Then our ordeal on departure from corfu airport
Your management apology in the press is totally meaningless, we were left to queue outside in the sun, along with many others from the cruise for 11/2 hrs only to find that other holiday makers were all checking in ahead of us. Then we had to race through the terminal to make our flight with no Tui reps to guide us. In fact before checkin they just made the situation worse.