Scenic Sapphire Review

4.5 / 5.0
96 reviews

Covid cesspool

Review for Europe Cruise on Scenic Sapphire
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6-10 Cruises • Age 60s

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Public Rooms
Fitness & Recreation

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Sail Date: Jun 2022

Nice ship, nice staff, great food and great excursions. Unfortunately, though, there was very little support offered when our cruise was cancelled just 2 weeks before sailing. While we did find another Scenic cruise that fit in the same general time period, we were given no assistance with changing all the connections, hotels and transfers that had to be scheduled to accommodate this new cruise. After much complaining, and hours of time spent waiting on hold, they finally did refund us part of the cruise costs.

After all of that, we were really looking forward to this new cruise. However, we were disappointed to see that the stated mask policy was rarely reinforced with the staff or the passengers. By the end of the cruise, many of the passengers were sick, or had been sick at some time during the cruise. Although many people did no Covid testing, several of those that did were positive. We were so happy to finally get out of that Covid cesspool.

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