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Ambience Review

4.0 / 5.0
Editor Rating
26 reviews

Good in many ways but ship is old & administration very poor. Do not rely on regional coach transfers,

Review for Ambience to the British Isles & Western Europe
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10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2022

We booked for the itinerary and the offer of a local pick- up & transfer from Torquay to Tilbury. About 2 weeks before departure I rang to check timings and was told it was cancelled & we had to go to London. Not easy as I have heart condition and cannot deal with luggage so my wife has to do everything & we then incurred costs of over £300 for overnight stay & transport as you cannot get from Devon to Tilbury in time for embarkation.. DO NOT RELY on regional transfers!

Crew on board , food, drinks , entertainment & cabin were all good but whilst the ship has been refitted it is showing its age as there is constant noisy maintenance going on and cabin facilities are basic, particularly TV which had no signal a lot of the time & gave very little information.

Information was sparse in general and there was a general lack of joined-up thinking. Concluded with giving us wrong information about where to wait for disembarkation so we held up coach, quite embarrassing & stressful.

Cabin Review

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