Mariner of the Seas Review

4.5 / 5.0
1,332 reviews

Cruising is not what it use to be

Review for Bermuda Cruise on Mariner of the Seas
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10+ Cruises • Age 50s

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Sail Date: May 2022

I can honestly say worst cruise I have ever been on. The first day we show up at 1:30 our given time to check in. We had our documentation. Covid test negative, Covid vaccine and passports. Before boarding they ask for your documentation. We were told Covid test had to be electronic. I asked please show me where that was written. The gentlemen said he didn't have the paperwork and if we wanted to get on the ship we would have to take the test again. Two police officers come over and they are told to show us over to the van. I asked the officer how often does this happen. He said all the time. I was told a family of 10 just left. Now, I'm thinking why hasn't Royal Caribbean fixed this issue? Maybe it's the $210.00 dollars for Covid test. We got our second test in two days. We paid for the first test as well. We get back and finally are allowed on the ship.

I mentioned the boarding time for a reason. We had pre-booked three special meals. There were only a couple of times left since we were some of the last guess to get on. Royal Caribbean gives you a time to board. I asked other guest what times they got. They laughed we got on when we wanted to. You wait you won’t get meal times or excursions because they go quick. We found that to be true. The times left were awful. I asked can I cancel the special meals and the answer is no.

The next day it’s going to be better I said. My friend got up early because he has skin cancer and can’t be in the sun. He went to find a couple of chairs out of the sun. This was accomplished. We take off to breakfast. When we return our chairs have other people sitting in them. We are told it’s policy to remove towels after an hour. I’m telling the truth we look around and there are empty chairs with towels that were empty before we left and still empty upon return. I explained this to one of attendants. It didn’t matter. We had no where left to sit outside as all the seats empty or not were taken. I went and spoke to the towel person who had our stuff. I asked her who do we talk to for help in this matter. The lady behind me wanted me to get out the way. I was called a b**** by her. We went to guest services and they had to beg for someone to help us. We were told again it’s policy. I asked is it policy to target one guest and not the other guest who left there sits as well. While we were talking another guest spoke on our behalf. He said the seats beside him had been empty for two hours. He was told maybe they are in the pool. I can only say the trip is not over and I want to go home. Sorry this is so long. Just know before you go. Following the rules of Royal Caribbean are for some not for all!!

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