It seems odd when we heard someone say that this was their worst cruise ever and at the same time, I felt this one was one of the best cruise experiences I have ever had. We chose this cruise because we were going to go to different ports than we had gone to on past cruises. We had high seas that slowed the ship making it impossible to visit the first port, Icy Point. As compensation, Katchecan was added. We also missed getting to Edencot Glacier due to heavy ice on the Edencot Strait. In spite of this, the cruise ranked right up as the best yet. There is an adage that goes, "it is not about the destination, it is about the journey". And that was true on this voyage. The ship is like a five-star hotel with broadway quality shows and entertainment. The staff has surpassed any service experience I have had in the past, and that includes Disneyland which is considered the highest level of service in the world. Well, the staff on the Ruby Princess has excelled at making this trip about the journey. Imagine a moment of phenomenal service and then experience that service for a 10-day voyage. The staff on the Ruby Princess has found the formula on this voyage and has created an act that will be hard to follow. When we take our next cruise, it will more than likely be on Princess.
Frank and Jan
We chose this cruise as it was an Alaskan cruise to new ports for us. Haines is a small town with some very interesting people. We joked about the lack of street lights and that there were only a half dozen stop signs. What mattered most during this stop was the visit to an authentic indigenous village located just outside of Haines. The tour guide on the bus was just the right kind of character we would hope to give us the tour. The hosts at the tribal village were tribe members who told us about their lives with pride and conviction. Hearing it from the tribal members was far better than a Mike Rowe narrated documentary. Excellent visit.