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Crown Princess Review

So Dissapointed

Review for Alaska Cruise on Crown Princess
klw731
10+ Cruises • Age 50s

Rating by category

Cabin
Family
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Dining
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Fitness & Recreation

Additional details

Sail Date: May 2022
Cabin:

We had planned this Alaska cruise for so long. It was our retirement trip. We are frequent cruisers (have been on 3 others since December 2021) but first one with Princess or Alaska. This was a disaster, the ship had engine issues. Our itinerary was changed. One port Icy Point for 2.5 hours replaced Ketchikan that was supposed to be 8 ours. Some things on ship were not opened (restaurants). The times in port were changed and very short. One port we had less then 1.5 hours and it was from 9:30 - 11:00 pm. Excursions cancelled. When the ship would get to a port it took a long time to get docked and off the ship which cut into the limited port time we had. Dining room service was slow and often had orders wrong or we just didn't get something. The app was not working most of the time. The ship shook especially in the back so much. We were given a $100 credit (whoopee).

Cabin Review

Cabin was ok except we were toward the back and everything rattled and shook.

Port Reviews

Victoria

we had 1.5 hours in the dark with no excursions.

Icy Strait

We had 2.5 hours and very limited on things to do and not much time. 2 ships in port and they had very few restaurants with long lines and closed because they ran our of crabs. really!!!

Juneau

This port was would have been much better but 3 hours was cut off and our excursion was rescheduled twice so the time we did get there was messed up.

Skagway

We enjoyed this port but our excursion was shorten so we didn't get to go all the way up on the train ride.

3 Helpful Votes
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