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Silver Origin Review

5.0 / 5.0
Editor Rating
10 reviews

Trip of a Lifetime on the Silver Origin

Review for Silver Origin to South America
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Mikepop
10+ Cruises • Age 60s

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Sail Date: May 2022
Cabin:

There were six of us on our May 7, 2022 sailing of the Silversea Origin and we are all in our 60's. We flew into Quito a day earlier than is part of the cruise package. We were very happy we had an extra day in Quito. It allowed us to arrange a private tour on Thursday of the city and on Friday we had the same tour guide take us out in the country side to see the Equator park and then we went to a beautiful hacienda to have lunch. Both days were wonderful. Quito is a beautiful city and the surrounding country side is spectacular. The city is in a bowl surrounded but mountains and volcanos. We really enjoyed staying at the JW Marriott  in downtown Quito. It is a very nice hotel and has a nice full breakfast included. 

We did have an issue with the transfer from the Quito airport to the Marriott. No one showed up to pick us up. It was after midnight we were tired from flying all day. After 20 minutes of looking for the Silversea Rep. or a  sign outside of Customs we took taxies at the airport to the Marriott. We did complain to the Silversea 

desk in the Marriott and left a message for our super duper Travel Agent Julie Garcia.  I think heads rolled with the local Silversea team for not showing up at the airport. Within 24 hours we had an apology and an extra $300 per cabin credit for our inconvenience. All the other transfers and flight were very smooth and we had a Silversea rep with us the entire time until we boarded the Silversea Origin.

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