After several emails and messages telling us to make sure we were on time, we queued with thousands of others outside in the rain for more than an hour before boarding. No apology or even a mention from RCI, so I presume this is normal.

My suitcase was delivered to the cabin at 8.30pm, 7 hours after I left it with the check in team !! No apology or explanation, so maybe normal?

Our dinner booking was at 5.30pm, and couldn’t be changed. We were on a table for 10, which was empty when we dined. We had repeatedly requested with Iglucruise, the agents, and direct to RCI, for anytime dining and a table for 2. Never got a response. Didn’t go here again after day two. Read more