The Scenic Jade experienced a trip interruption due to mechanical failure 5 days into the cruise. I won't go into all the ensuing inconveniences, but even before that, we were unimpressed with the food and overall adherence to the schedule.
On the plus side, our cabin was comfortable and the complimentary laundry service was very good.
We only used the advertised butler service once, but it took 90 minutes for our request to be fulfilled. The cabin phone used to contact the front desk did not work the entire time.