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Koningsdam Review

5.0 / 5.0
Editor Rating
784 reviews

Closed lido market

Review for Koningsdam to Alaska
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First Time Cruiser • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2022
8:10 all closed, should have closed at 9

Our first cruise, saved and planned as was supposed to be our big special holiday and feel let down by Holland America, they were recommended by family members who raved about how great they were but not a good impression. Most staff amazing, helpful and friendly. Then go to get a mojito from pool bar and rude, patronising and belittling bar waiter left me in tears, I could not return back to the bar as so upset and my husband had to get my drinks for me after that as felt uncomfortable going to any bar incase it happens again, then we were on a trip and didn’t get to the lido food hall until 7:45 only to find them all closing, not due to close till 9 ? Boat only about 3/4 full but still expect things to be open as usual or at least tell you in advance of early closing. Not impressed, put us off future cruising,

Cabin Review

Great cabin

14 Helpful Votes
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