Margaritaville at Sea Paradise Review

not acceptable

Review for the Bahamas Cruise on Margaritaville at Sea Paradise
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peachtee33
6-10 Cruises • Age 50s

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Sail Date: May 2022

Port was Palm Beach Florida,

Where to start? I purchased 5 cabins for my friends and I for a weekend cruise with Margaritaville at Sea to the Bahamas and it was terrible! every moment there was a complaint to customer service, from AC not working in rooms, just a trickle of water from shower head, the bathrooms was not as clean, purchase of Wifi, not working, but they still charge for, charging for drinks we never had....I purchased an additional 3 cabins the same time I paid for the 5 cabins for a later date, since I had that horrible experience with the 1st trip, I refuse to go back a second time around. They refuse to refund me my total amount of $1571 because it's under 30 days and I'm within 26 days of my request for a refund. SO YOU ARE TELLING ME BASICALLY TO COME BACK ON A CRUISE THAT I WAS NOT HAPPY WITH THE FIRST TIME AFTER SPENDING MONEY FOR 5 CABINS....

NOT ACCEPTABLE!

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Not Clean

23 Helpful Votes
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