Cruised Alaska. Had the most amazing weather and time. The Koningsdam is a beautiful ship. I understand it is a medium size ship, but it feels small. Had a balcony cabin on the 11th floor. It was clean and like any other balcony on a cruise ship. Bathroom is small, shower has a real door which is nice, toilet placement is stupid. You will understand. The beds are narrow, short, but comfortable. I’m 5’7, slender and sleep like a mummy so I was fine. The bed lines and towels were very nice. Room stewards were great. The working personnel on this ship are really great. The management not so much. Guest services was not that helpful. During this time of COVID and knowing Americans have to test to fly home, they never communicated where the testing was to occur on the ship. They stated in the documentation they would test on the ship. Well they did, but for only one hour and if you inquired about it. Food was a 3. They could really improve upon their flavors. The quality of the food for the most part was decent, but the taste so so. The Lido buffet had a better breakfast than the dining room. Now the Pinnacle Grill is what I expect. The food was very good. The portions were large for the main dish and could have been smaller since you can’t take a doggie bag. Everything was good. Pizzas and burgers were good too. The entertainment was excellent. My favorite was the BB King lounge, but they only play for 30-40 minutes sets. No live daytime music. Kind of weird for a cruise. Embarkation - please bring your patients. Out of 6 people only 1 had all the apps right. It took 10 minutes to check in. For the other 5 missing something, 2.5 hours in a big warehouse room. That was the worst embarkation I have ever seen. Now I give them a four because it won’t let me give them 3.5. It’s a beautiful small ship with a wonderful “working “ staff, not management. For the price it’s worth considering if you can navigate the food.