You cannot get off and do your own, even though the Italian government appear to have no such requirements… 

Guest services, & excursion staff unhelpful – make up/ give conflicting info, don’t give updates unless I ask again; say they don’t have info then ‘find’ it when I persist --throughout, get different story each time – seems staff just makes something up if they don’t know – can’t be bothered to actually check unless i persist.Then they fall back on ’there’ll be an announcement’, which would mean you’d have to hang out in the annoying atrium since there’s no indication of when such might be made & announcements can’t be heard everywhere

The following would be minor annoyances if it weren't such a pattern of neglect & lack of care for customers:

Different info every time I tried to find out about re-boarding on the 14th – 11/13 letter I get at the last minute is different from ANY previous info given by the staff.

Norwegian Getaway Review

Perfect storm of incompetence, misinformation and outright false information.

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