With 31 cruises under my belt on all the major cruise lines including Cunard I choose this RCCL cruise out of Galveston because of the ports close location to Fort Worth, TX. This was my 8th RCCL cruise. My husband and I are avid dancers and cruise used to offer many opportunities to dance, The dance floors on board ships have been either slowly disappearing and being replaced by wine bars, Karioke events, badly selected prerecorded music by people who either don't understand American culture and or play music for one generation instead of the multiple generations aboard the ship, Play one Elvis song but not three in a row. I'm sorry to say employees from South America or the Philipines may not be the best people to select music for a cruise especially this one with 65% of the passengers over 50. The first formal ni8ght when husbands were dressed in their best jackets the band in the Star Lounge took over 75% of a small dance floor to make a demo/marketing video of their musical abilities , inviting people to dance on the tiny dance floor, and playing about 1 minute of various type songs. This band should have done this on their own time during the day when the lounge was not in use not on my vacation time. The Spanish band in the Belero Lounge was good however the played many many ethnic songs each the same beat and did not take requests and seemed to speak absolutely no English. The upstairs Club had a DJ who also did not play requests, never talked to the crowd, maybe had a language barrier and again should have read to room on a May cruise there were the average cruisers were 50 plus years old in the Club. Instead of mixing it up he played only to the 30 somethings and below. If the idea is to have some type of music for everyone in all these bar /dance locations so people will stay and purchase drinks, thus making money for the RCCL. RCCL is missing a great opportunity to make more money as people don't stay in a bar when every song is from the same generation or the same speed. Little things make cruising a unique experience sadly these details were not there. No more chocolates on the bed each night, and you must request a printed copy of the daily Compass of activities,. No more robes in the closet, maybe they can be requested. No more small bottles of shampoo and conditioner , instead a dispenser in the shower with one product marker shampoo/shower gel. Also no more body lotion/moisturizer. The room was well taken care of each day, with the two extra towels I requested, Towel animals were made, which are always fun. so I give the housekeeping staff a full 5 Stars. The dining room was staff was great every night=5 Stars. The food presentations was great although some foods were bland. Waiters were quick to offer replacement dishes. Bar waiters often hard to find on board. many nights only one was in the Star lounge. All in all I give this cruise a 3.5 out of 5 stars. Cruising has changed since my husband and I started back 30 cruises ago and once they stop doing something it never returns. if you're 40 and under with kids you will enjoy the cruise. This is not the best couples/ romantic/ fun cruise.
Outside cabin with a balcony was spacious on the 9th floor in the center in the ship and is best for any possible rough seas. The mini refrigerator was not plugged in and had nothing inside. Are the days of a mini fridge of goodies gone? Is this some COVID issue? Again no extra little complementary shampoos and conditioner or body lotion. Extra large towels were furnished daily and room steward was great. Door handle to balcony had the screw missing and would come off. So I reported it, but seems like the steward should have noticed.
New bedside lights made it easy to read ( also for romance if directed away from bed) as in the past they were not very bright. The room was great.
Not fond of Mexico but the port is safe and has shopping.
Very clean and safe to walk around.
Just went to the shopping close to port and it was nice, but I spoke to another passenger that paid 100 dollars each for a VIP beach/lunch/all you wish to drink tour and she said it was 1hour and 30 minutes getting to the beach and 40 minutes late in leaving to go. Aster the beach they went to eat and they had to balance their lunch plates on their laps while sitting on pool lounge chairs, the drinks were tiny and were coming out 4 at at a time for 50 people. When the cruiser asked if they could be set up on a table to get more beverages to more people quicker by letting them get the drinks themselves she was told no "We Have to Serve you." When the cruiser asked for some part of this VIP meal her server looked at her and said "I'm tired."