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Norwegian Gem Review

4.0 / 5.0
Editor Rating
2505 reviews
9 Awards

Not happy

Review for Norwegian Gem to the Eastern Caribbean
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10+ Cruises • Age 80s

Rating by category

Public Rooms

Additional details

Sail Date: Mar 2022

I choose this cruise because I wanted to go to the 5 islands they offered. But my disappointment started 2 months before when they changed 3 of the islands, the 3 that I was looking forward to because they were the ones I hadn’t visited. Well then after 3 hours in line before we got on the ship, they canceled another island. One that they replace in the beginning. No reason or offer for the cancel.

Next after boarding I ordered a drink, that was on my list of drinks with my package, I was told it was an up charge, even though 10 seconds before I was given a list that included it. Our cabin was the smallest we ever had in all our cruises and this was one of the most expensive cruises we were ever booked on.

We signed on for the Cruise Critics “Meet and Great” and were informed it was the next morning. Oh, what a disappointment that was! There was a set up with coffee, tea , juice, and pastry. A sign in sheet But no one to greet you or say anything to you. Other passengers arrived and we sat around waiting for someone to say anything or greet us. Just us passengers. Never in all our cruises did this happen. We were always greeted by staff from the ship who told us things about the ship and included a question and answer time along with meeting other passengers. This was the beginning of the cruise, after 2 years, that we were looking forward to. It was a 10 day cruise and if it wasn’t for the wonderful shows in the theater, I’ d say it was the most boring 10 at sea we ever experience.

Cabin Review

Very small for what we paid!

Port Reviews

St. Maarten

This is our favorite port, it has changed a lot after the past two years.

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