Norwegian Encore Review

4.5 / 5.0
431 reviews

Outstanding Experience

Review for Alaska Cruise on Norwegian Encore
User Avatar
JenneM
6-10 Cruises • Age 40s

Rating by category

Cabin
Family
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Oct 2021

Life on land is hard.... after returning home and crawling into bed I turned on the TV and was saddened to learn we no longer can view the bridge cam. This is the first of many disappointments since being ashore. I have yet to find a restaurant or bar that will accept my NCL Cruise card, hence paying for food and beverage again is a drag. I have had to cook for myself and my family, do dishes, clean bathrooms, and vacuum our home. But the worst is not having Harold, Rona, Omar, and numerous other bartenders and servers to attend to my husband and myself.

The guest centric culture and impeccable service that the staff exuded towards us was absolutely perfect and professional. Along with learning about their lives and families, with a smile that shown through their eyes even with their masks on, was a treasure.

My husband is a disabled veteran and we had rented a scooter from scoot around (which many bartenders referred to as Mr. Kevin's Ferrari) made him relaxed and significantly more mobile during our cruise. Your staff at NCL acted in the most humble and wonderful ways in assisting him like it was second nature. That is something you can train your staff but the level of service was ingrained in them to be overly accommodating.

Cabin Review

8 Helpful Votes
previous reviewnext review

Find a Norwegian Encore Cruise from $398

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.