This is our first P&O cruise from Southampton and post Covid, so it is difficult to say whether issues were related to Covid restrictions or simply the cruise line. Embarkation was an absolute nightmare, arriving it 13.40 in the car park and reaching our cabin at 17.40. So many staff at the port, but so much disorganisation, with some very unhelpful staff. When we eventually embarked on Britannia, we were advised to go initially to our muster station, where no one was there and spent further time, trying to find a crew member, then the lifts were a nightmare and totally unorganised and we stood for a further 15 minutes with people becoming really quite annoyed with each other.

Our balcony cabin was lovely, as was our steward Victor, who kept it lovely and clean throughout our week, but feeling very tired we opted to dine in the Horizon buffet for our first meal and this was a disaster. The lamb and food quality was awful and we were so disappointed. The rest of our meals were so inconsistent ranging from awful to excellent and especially lovely when paying the extra in the Limelight Club and the Beach House, which really was unfair to have to pay for quality, though I have to say service was excellent throughout.

Entertainment was varied and on the whole very good, though waiting in queues for the the shows and dining was also a nightmare and really seemed unnecessary, as even if you did not have a booking, you were still able to get into the venue, so what was the point. Read more