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Celebrity Silhouette Review

5.0 / 5.0
Editor Rating
1975 reviews
58 Awards

Celebrity on a bad slippery slope in standards

Review for Celebrity Silhouette to the Baltic Sea
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10+ Cruises • Age 70s

Rating by category

Public Rooms

Additional details

Sail Date: Apr 2022
Cabin: Concierge Class 2

This seemed a nice short cruise to reassess cruising after covid we booked this when things to look a little better in October 21. We watched reports on cruise critic about customers experiences while coming over tha Atantic. Report about COVID were worrying and we were very tempted to cancel and change to another date but due to our other holiday and travel plans were unable to find a alternative date to go. So it was acase of taking the cruise or losing our money.

We had read Celebrity health at sea programme and thought it would be o k to sail. As soon as we arrived at Southampton we were shocked to see a massive queue right outside the terminal at 1315. There was no social distancing or mask wearing.This is what happened the entire cruise even when COVID cases were confirmed. As a result of staff shortages you had to queue at the bar as table service was non existent. Braekfast in theMDR was very slow ,in the ocean view there was a queue at every counter so when you were served your food you then had to wait at another counter so when you got to your table the food was cold.The food in the MDR was nowhere near as good or imaginable as it has been on all other Celebrity cruisemany problems with internet ,despite us going to the desk 5 times to sort this out ,we never got any WiFi at all.

We have sailed with Celebrity many times but will not even consider them again, it seems they filled the ship up to 2600 passengers without even increasing staff numbers.It is obvious they have lost along of staff.The majority of staff on board now seem to be Indian rather than PhilippineoThe know thing which was good was the entertainment.

Cabin Review

Concierge Class 2

Good size cabin with balcony

7 Helpful Votes
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