• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Scenic Jade Review

4.0 / 5.0
Editor Rating
114 reviews

Bad experience

Review for Scenic Jade to Europe
User Avatar
couple of critics
6-10 Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2022

Unable to get hold of anyone at scenic prior to the cruise for some up to date information on Covid testing. Several emails and phone calls going unanswered but then email received one day prior to sailing. Too late to be helpful.

All aboard and then we had noise problems coming from somewhere in the boat (not other people) and had to change cabins on night 4 as the "fix" they tried after a sleepless night one, did not last. So already our "relaxing" cruise was a little stressful.

The boat experienced lock problems, so trips to Antwerp and Ghent were shortened to the point of being useless. 30 minutes of "free time" in Antwerp was pointless. Then the boat broke down. We were given no options other than "have your suitcases packed and outside your cabin door by 7am the next day (Easter Monday). Then we were to be coached to "finish" the tour but with no details of where we would be staying. We chose not to go with the tour as we do not travel well in coaches on longer trips, but also not happy to be shunted off with no knowledge of where we would be staying.

Cabin Review

Cabin size was great but there was a very irritating and loud noise in our cabin on night one that kept waking us up. The crew tried a fix and that lasted two nights, but then we had to move cabins.

That cabin was great but then we broke down!

5 Helpful Votes
previous reviewnext review

Find a Scenic Jade Cruise from $3,495

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.