Let me frame my review… I am 55 and my wife and are regulars to Celebrity, Princess and looked forward to what is (almost) the maiden voyage of Silver Dawn. This is our second Silversea cruise and expectations were quite high.
I have never reviewed a ship in my 25 years of cruising but when presented with numerous obstacles to provide feedback via the traditional on board cruise questionnaire I feel the only way to get feedback to Silversea is via this forum.
At the end of the cruise,we were delivered via the in-cabin email system, a QR code to complete the online feedback questionnaire. This code led me and my wife and subsequently my butler and the head butler to a small questionnaire just about the entertainment team (who were excellent). No feedback could be given on any aspect of the cruise. (As I write this I am chatting with three other suite guests who all were also were denied the feedback form on departure)