Here's the feedback I gave NCL about our most recent cruise:

To say that I was disappointed at somethings that happened on this sailing would be an understatement. When my husband and I decided that we would go on a cruise for our honeymoon, we decided on NCL because of my previous experience on the Getaway. I had extolled the benefits of everything that my friends and I experienced on that previous sailing, and being his first time, he was as excited as I was. In addition, we decided to extend this trip to our friends to make it a more memorable experience. The majority of the sailing was, in fact, excellent. But a few things need process improvement, and one thing in particular was so egregious, that I don't know that I will be sailing with NCL ever again.

Process Improvement: Read more