Embarkation was a total disaster. We waited in line in a tent in the Miami heat for almost 2 hours so Oceania could check our Covid records. No water was available and only limited seating was available
The quality of the food in the Terrace restaurant is not as good as our last Riviera cruise. Service in Toscana was very slow and non-attentive.
Staff at the reception desk bordered on being rude.
Response from LuisaM, Social Media Team
Room was clean and spacious. Butler was very attentive to our requests