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Viking Venus Review

5.0 / 5.0
Editor Rating
33 reviews
1 Award

Great staff and service; less than satisfactory shore excursions

Review for Viking Venus to Europe
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DeputyBill
2-5 Cruises • Age 60s

Rating by category

Cabin
Family
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Dining
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Fitness & Recreation

Additional details

Sail Date: Mar 2022
Cabin:

It was a "Bucket List" item....wanted to see the British Isles and this specific cruise with Viking Ocean Cruises met our want list. Lots of stops in England, Wales, Ireland, Northern Ireland, Scotland and Norway.

The good: No one under 18 years old allowed on Viking Cruises. Very quiet ship, no loud people or parties. Great staff and service. The staff learned our meal and drink preferences and always knew wanted we wanted in the restaurants and bars. Cabin was very nice, but due to the cold weather (including snow) we never sat on the veranda/balcony (not a Viking issue, just weather in the UK). Each cabin section (bedroom and "living room") had a big LCD TV which had a good selection of movies, TV shows and music. The food was very good, especially the afternoon "Tea Room" experience everyday. Pool and Jacuzzi looked nice (but we didn't use it and never saw anyone use it). Lots of quiet areas to sit and read or just relax.

The bad: We had Viking handle all of our air flight reservations. We paid extra for First Class seats. On British Airways from Phoenix, AZ to London we had assigned First Class seats....until 3 days before the cruise. Then the seats were reduced to "Business Class". No explanation was provided (after several phone calls with Viking). The Shore Excursions were good, but we spent more time hustling onto and off the tour buses to and from the tour sites then actually visiting the sites. Then we had very little time to enjoy the sites before having to get back on the bus. On the ship there was very little "Broadway" type entertainment, but a lot of people playing violins and pianos around the ship. Several excursions were abruptly cancelled with no alternatives. Canceled excursion costs were "refunded", but it goes into an account to use on future cruises, not actually refunded to us. And you cannot use "refunded" funds on any shipboard services (shops, etc.).

Cabin Review

Very nice. Large bathroom with big shower. Two sinks. Comfortable bed with USB chargers on both sides. Two big TVs. Large balcony. Great room attendants. Plenty of clothes storage in drawers and the closet. Coffee maker in room (but noisy!). Robes and slippers, umbrellas and binoculars.

5 Helpful Votes
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