From the moment my wife and I booked with Viking, it was a worry-free experience. Phone assistance was excellent. The booker who assisted us was patient and informative. She found us the best price and accommodation on the Grand European Tour Aboard the Vali, Deck 3, room with veranda.
We were met at the Budapest airport, all baggage handled by the Viking staff. Even with the many Covid-related complications, including daily testing, our voyage was worry free. The ship staff was exceptionally helpful, often going above and beyond expectations. When I discovered I had forgotten to bring a power cable for my iPad, the cruise director provided his own personal cable for the duration.
Room service and cleaning staff was superlative. We were never inconvenienced by the staff for cleaning, yet the room was always spotless.