• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Celebrity Equinox Review

4.5 / 5.0
Editor Rating
2194 reviews
6 Awards

internet problems

Review for Celebrity Equinox to the Southern Caribbean
User Avatar
harvcarolyn1
10+ Cruises • Age 80s

Rating by category

Cabin
Family
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Feb 2022
Cabin: Sky Suite 2

The internet was spotty at best. We had an emergency, at home, that was relayed to us via a text message. We tried to use the texting and it failed a good deal of the time. After many tries we were able to get through. The standard internet package was a joke. We wrote the President and CEO of Celebrity Cruise about our emergency problem at home. The CEO never responded to our letter. Does Celebrity Cruise think that their passengers are to be taken advantage of and ignored in an emergency situation. Remember, regular passengers of celebrity contributed to their bottom line. Otherwise Infinity the cruise was very good. Celebrity cruise lines must remember those passengers with special must be attended to.

The food and cabin service were very good and we enjoyed the dinning facilities. The specialty restaurants were very unique and very good good. We have booked another cruise on the Celebrity and hope that there is not a repeat of our internet problems.

Cabin Review

Sky Suite 2

Great

3 Helpful Votes
previous reviewnext review

Find a Celebrity Equinox Cruise from $275

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.